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Many policies also charge an excess - the portion of any insurance claim you must pay yourself. Before buying cover, find out exactly what benefits the policy you are interested in will pay out for.


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Your questions answered

You can take out a My PMI policy as:

  • a single adult
  • a couple (two adults)
  • a single adult with children added
  • a couple with children added

Adults who apply for a policy have to be between the ages of 18 and 85. Any children added to a policy can be covered up to the age of 23.

You also have to be a permanent resident in the UK (excluding the Channel Islands and the Isle of Man) and have been registered with a GP in the UK for at least six months.

Out-patient: This tends to mean consultations, procedures or treatment that doesn’t require an overnight stay and typically take place in clinics or doctor's offices.

In/day-patient: This usually means treatment where you’ll have to stay overnight or for an extended period in hospital.

When you apply, you’ll be asked to choose which hospital/provider option you want on your policy.

Our Guided treatment option means our claims team will be able to help find you a consultant and make sure you get the best treatment path.

Or if want free choice on where you go for treatment and/or who you see, then you can select one of two options:

  • you can also choose our Standard hospitals list, which just excludes a list of hospitals whose costs exceed those elsewhere in the country; or
  • you can choose our Extended hospitals list, which allows you to use any recognised hospital facility in the country, including those excluded from the Standard list.

  • Cromwell Hospital, London
  • The London Clinic
  • Harley Street at UCH, London
  • Harley Street Clinic, London
  • King Edward VII's Hospital - Sister Agnes, London
  • Lister Hospital, London
  • London Bridge Hospital, London
  • Portland Hospital for Women and Children, London
  • Princess Grace Hospital, London
  • Wellington Hospital, London

Some of the hospitals listed have multiple clinics under separate names and these will similarly be excluded unless you have selected and paid for our Extended option.

Each level of cover offers slightly different cancer cover:

Level 1 covers cancer diagnosis only up to £2,000 or £5,000 a year.

Level 2 covers diagnosis (scan and test only); then provides a limited level of chemo/radiotherapy, but no biological/stem cell/bone marrow therapies.

Level 3 covers diagnosis up to £2,000 or £5,000 a year, then in-patient treatment for chemo-, radio- and biological therapies up to £1 million a year.

Level 4 covers diagnostics, radio-, chemo-, biological, bone marrow and stem cell therapies, without financial limits.

Whichever level of cover you choose, your policy comes with access to our virtual GP service. It’s called Friendly GP and it can be accessed over the phone or online 24 hours a day, 7 days a week.

We’ll give you the full details when you take out a policy or you can go to our Existing Members page to find out more.

Your policy comes with free access to our virtual GP service. It’s called Friendly GP and it can be accessed over the phone or online 24 hours a day, 7 days a week.

We’ll give you the full details when you take out a policy or you can go to our Existing Members page to find out more.

If you already have a My PMI policy and are looking to make a claim, please head over to our Claims page. There you will find more information on how to contact us and how we’ll help guide you through the process.